Privacy Policy

Last updated: July 2025

1. Information We Collect

Personal Information

When you create an account with SignalBlink, we collect:

  • Email address and name from your authentication provider (Kinde)
  • Broker credentials (encrypted with AES-256-GCM encryption)
  • Trading account preferences
  • Telegram channel subscriptions and signal data

Usage Data

We automatically collect certain information when you use our service:

  • Log data including IP address, browser type, and usage patterns
  • Trading activity and signal processing metrics
  • Performance analytics to improve our service

2. How We Use Your Information

We use your information to:

  • Provide and maintain our trading automation service
  • Process and execute trades on your behalf
  • Authenticate and authorize access to your accounts
  • Monitor and improve service performance
  • Communicate important updates about your account
  • Comply with legal obligations and prevent fraud

3. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All sensitive data is encrypted using AES-256-GCM encryption
  • Secure Transmission: All data is transmitted over HTTPS/TLS
  • Access Controls: Strict access controls and authentication requirements
  • Regular Monitoring: Continuous monitoring for security threats

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

  • Service Providers: With trusted third-party services (Stripe for payments, broker APIs for trading)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Services

Our service integrates with third-party providers:

  • Kinde: Authentication and user management
  • Stripe: Payment processing
  • Broker APIs: TradeLocker, MetaTrader, Oanda, and others for trade execution
  • Telegram: For signal monitoring and processing

Each third-party service has its own privacy policy governing the use of your information.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained while your account is active
  • Trading data: Retained for regulatory compliance (typically 5-7 years)
  • Usage logs: Retained for up to 2 years for service improvement

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your data in a portable format
  • Opt-out of non-essential communications

To exercise these rights, contact us at hello@signalblink.com

8. Cookies and Tracking

We use essential cookies for authentication and service functionality. We also use analytics tools to understand usage patterns and improve our service.

9. International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: hello@signalblink.com
  • Website: signalblink.com